1. Introduction
This Evidence Submission & Media Processing Policy ("Policy") provides a comprehensive explanation of how Motiw8 MB ("Motiw8", "we", "us") processes all media submitted for participation in fitness challenges, including:
- Photos (scale close-up, full-body)
- Videos (verification videos, liveness videos)
- Timestamp screenshots
- Uploaded documents (lab reports)
- Metadata embedded in such files
- AI-generated verification results
- Derived information (OCR results, labels, flags)
This Policy supplements the Privacy Policy and applies to all media used to:
- Verify baseline data
- Validate weekly check-ins
- Validate final weigh-ins
- Enforce challenge rules
- Prevent cheating or fraud
2. Types of Media Collected
2.1 Photographs
We may collect, depending on the challenge:
- Scale close-up photo (showing the numeric display)
- Full-body photo (for consistency verification)
- Selfie or partial face photo (for face-matching)
- Environmental photos (if used to validate timestamp screens)
- Optional documentation photos (lab reports, medical notes)
Photos are captured in-app only using the camera (gallery uploads are disabled).
2.2 Videos
Verification videos (3–10 seconds) are used for:
- Liveness analysis
- Anti-cheat detection
- Face comparison
- Scale reading verification
- Consistency checks
Videos are recorded in-app only.
2.3 Timestamp Screenshots
Users capture a system timestamp screen to prove the evidence was submitted on the correct day.
Accepted evidence includes:
- Screenshot of device home screen with clock
- App timestamp overlay
- In-app auto-generated timestamp frame (coming soon)
2.4 Documents
Certain high-stakes or premium challenges may require:
- Lab body composition results
- Medical weight documentation
- Fitness assessment papers
Lab Body Composition Reports (Premium Challenges)
For premium challenges requiring body fat percentage verification, lab documents must meet the following requirements:
- Official Laboratory Report: Must be an official laboratory report from a certified laboratory
- Required Information: The report must clearly show:
- Full name of the user
- Date of the test
- Laboratory name and contact information
- Measured fat percentage
- Photo/Scan Format: Must be a legible photo or scan of the official lab report
- Unaltered: The document must be unaltered and authentic
- Same Laboratory Requirement: Baseline and final body-fat tests must come from the same certified laboratory using the same measurement method. Different branches or locations of the same chain are not considered the same laboratory.
3. Metadata We Collect
Each media submission contains metadata, including:
Standard EXIF metadata:
- Device model
- Camera settings
- Orientation
- Timestamp
- Geolocation (if enabled — we do not require geolocation)
- File size, dimensions
Generated metadata:
- OCR weight value extracted from the scale
- Detected labels (objects, scenes)
- Moderation labels (nudity, inappropriate content, dangerous content)
- AI flags (fraud suspicion, anomalies)
- Duplicate detection hashes
- Face similarity score
- Liveness score
- Video frame sequence hashes
- Timestamp-match results
EXIF metadata is required to enforce authenticity and detect tampering.
4. Purpose of Media Processing
Media is processed for the following purposes:
4.1 Identity Confirmation
- Ensuring the same person performs baseline and final weigh-ins
- Comparing face vectors
- Matching video identity to photos
4.2 Weight Verification
- Detecting the numeric value on scale display
- Ensuring scale reading is real, unaltered, and consistent
4.3 Timestamp Verification
- Confirming the evidence corresponds to the correct day
- Preventing reuse of old photos/videos
- Preventing fraudulent submissions
4.4 Step Fraud Detection
(For steps challenges requiring video/visual proofs)
- Confirming recorded steps correlate with real activity
4.5 Content Moderation
To ensure the content is safe for moderators and system:
- Detect nudity
- Detect explicit content
- Detect violence
- Detect unsuitable or offensive media
4.6 Fraud Prevention
Media is processed to detect:
- Reused images from the internet
- Manipulated media (Photoshop, edited videos)
- Rapid weight shifts impossible physiologically
- Fake scales
- Scale manipulation (objects on scale, cropping)
4.7 Determination of Challenge Results
Media is used to:
- Approve or reject baseline
- Approve or reject weekly check-ins
- Approve or reject final submission
- Calculate rankings
- Determine payout eligibility
4.8 Laboratory Document Verification
For premium challenges requiring lab documents, media processing includes:
- Verifying document authenticity and legitimacy
- Confirming that baseline and final submissions come from the same laboratory
- Extracting test results (fat percentage) via OCR and manual review
- Verifying that the participant's name matches the report
- Contacting the laboratory if needed to verify the document's authenticity and confirm the participant's identity
Laboratory contact is limited to verification purposes only and does not involve requesting broader medical records.
5. Tools & Technologies Used
Media is processed using a combination of internal systems and external processors.
5.1 AWS Rekognition
We use AWS Rekognition (EU Frankfurt region) for:
- OCR ("DetectText")
- Face comparison ("CompareFaces")
- Liveness analysis
- Detecting nudity/unsafe content
- Object detection
- Video frame analysis
AWS does not retain your images or videos except:
- Face vectors added to the motiw8-faces collection
5.2 Internal Anti-Fraud Systems
Our verification worker uses:
- EXIFValidator
- VideoFrameExtractor
- ScaleOCRComparator
- TimeStampMatchEngine
- HydrationSpikeDetector
- SimilarityHashEngine
- ContentSafetyEngine
5.3 Human Moderation
If automated methods flag a submission as uncertain or suspicious, a trained moderator reviews it manually.
6. Acceptable Evidence Content Policy
The following rules apply to all submissions.
6.1 Mandatory Requirements
Evidence must:
- Be captured inside the Motiw8 app
- Be well-lit
- Show the scale clearly (for weight challenges)
- Include the user's body/feet as required
- Be unedited and unmodified
- Match the day of submission
- Not reuse previously submitted content
6.2 Prohibited Content
Media must not include:
- Full nudity
- Genitalia or explicit content
- Children or minors in frame
- Other identifiable persons
- Violence, drugs, weapons
- Disturbing or graphic images
- Advertising or promotional content
- Copyrighted content
- Manipulated data or editing
6.3 Disqualification Conditions
You will be rejected or disqualified if:
- Evidence is manipulated
- Evidence belongs to a different person
- The timestamp is incorrect
- The scale reading is inconsistent
- Weight changes exceed physiologically safe limits
- Multiple attempts show contradictory data
- Lab documents are submitted from different laboratories for baseline and final submissions (premium challenges)
- Lab verification fails or documents are found to be falsified
- You refuse to consent to lab verification contact when required
6.4 Lab Document Requirements
For premium challenges requiring lab documents, the following requirements must be met:
- Certified Laboratory: Documents must be from a certified laboratory
- Same Laboratory: Baseline and final submissions must come from the same laboratory (same facility at the same physical location)
- Official Format: Must be an official laboratory report with all required information clearly visible
- Required Information: Must include full name, test date, laboratory name and contact info, and measured fat percentage
- Legible Photo/Scan: The submitted photo or scan must be clear and legible
- Unaltered and Authentic: The document must be unaltered and authentic
7. Media Storage & Security
7.1 Storage Providers
Media is stored in:
- Supabase Storage (EU Frankfurt)
- evidence-photos
- evidence-videos
- documents
7.2 Access Control
Media is stored in private buckets:
- Not publicly accessible
- Downloaded only via short-lived signed URLs
- Accessible only to system services and the owner
7.3 Retention Timelines
| Media Type | Retention Time |
|---|---|
| Photos | 180 days after challenge end |
| Videos | 120 days after we notify you of the result |
| Timestamp screenshots | 180 days after challenge end |
| Derived data | Up to 3 years |
| Moderation logs | 3 years |
| Face vectors | Until account deletion or consent revocation |
8. Deletion & User Rights
You may:
- Request deletion of media
- Withdraw consent for biometric data
- Request deletion of face vectors
- Request deletion of derived data
However:
- Evidence cannot be deleted during an active challenge, because we must maintain competition integrity.
- Once a challenge ends, deletion requests are processed within 30 days.
9. Automated Decision-Making Explanation
What is automated:
- OCR weight reading
- Timestamp verification
- Duplicate detection
- Scale verification
- Face matching
- Liveness detection
- Fraud scoring
Users may request a human review at any time.
10. Appeals & Disputes
If you believe your evidence was wrongly rejected:
- Open an appeal in the app or via email
- Provide explanation
- A human moderator reviews it
Appeals. If you disagree with a decision about your submission, your qualification, or your placement, you can appeal. Email support@motiw8.com within 30 days of the day we notify you of the decision. Tell us which decision you are appealing and why, and attach anything you think supports your case.
Wherever it is practical, your appeal will be reviewed by someone other than the person who made the original decision. We will give you a reasoned answer in writing within 14 days, and we will tell you what evidence we relied on.
Our answer is our final word in our own process. It does not affect your legal rights. If you are not satisfied you can take the matter to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba, vvtat.lt), which handles consumer disputes out of court free of charge, or to a court. Nothing in these rules limits those rights.