Terms & Conditions

1. Overview

Welcome to Motiw8, a platform where adults participate in skill-based fitness challenges using verified steps, weight measurements, and healthy-habit competitions. These Terms and Conditions ("Terms") explain how you use the app, enter challenges, submit evidence, receive payouts, and interact with other users.

By creating an account or using Motiw8, you agree to these Terms. If you do not agree, you must not use the app.

The Official Rules in force when you joined a challenge are the ones that apply to that challenge. If we change them later, the later version does not apply to a challenge you have already joined.

If our documents disagree. We publish several documents: these Terms, the Official Rules, the Refund Policy, and others. We try to keep them consistent. If they ever conflict, the version that is more favourable to you applies, and we will fix the inconsistency.

2. Who We Are

Controller / Operator:

Motiw8 MB
Registration code: 307614598
Gerosios Vilties g. 4-28, LT-03134 Vilnius, Lithuania
Email: info@motiw8.com | Legal: legal@motiw8.com

We operate globally. For users in the European Union and the rest of the world (except the United States), these Terms are governed by Lithuanian law, with disputes resolved in Vilnius, Lithuania. For users in the United States, certain disputes are resolved through binding arbitration under the American Arbitration Association (AAA) as described in Section 21.

If you are a consumer in the EU or EEA, this choice of Lithuanian law does not deprive you of the protection of the mandatory consumer rules of your country of residence, and you may bring proceedings before the courts of your country of residence.

Motiw8 is not a gambling service and does not offer games of chance. All challenge outcomes are based entirely on your verified fitness performance.

3. Eligibility & Age Requirements

To use Motiw8 you must:

Be at least 18 years old;
Be legally able to enter a binding contract in your country;
Not be prohibited by applicable law from receiving payouts;
Not be barred from using Stripe, Apple, Google, or similar financial services;
Use the app only for personal, non-commercial fitness purposes.

You may not use Motiw8 if:

You are under 18;
You are using another person's identity or account;
You attempt to create duplicate or fraudulent accounts;
You attempt to manipulate challenge outcomes or bypass verification.

3.1 Geographic & Regional Availability

Motiw8 operates globally, but paid challenges and payouts are available only in regions where our payment processor (Stripe) supports transactions and Stripe Connect supports payouts.

Stake amounts, currencies, and available challenge types may differ by region;
Payout eligibility depends on both Motiw8 platform rules and local regulations in your country;
If Stripe or Stripe Connect does not operate in your country, you may still use Motiw8 for free challenges but cannot participate in paid challenges or receive prize payouts;
Motiw8 reserves the right to restrict or limit access to paid features in any jurisdiction where the service cannot legally operate or where regulatory requirements have not been met.

It is your responsibility to ensure that participating in skill-based fitness competitions with financial stakes is permitted under the laws of your country or region.

4. Your Account

You must provide accurate information, which may include:

Email address or other login credentials;
Date of birth and country;
Accurate weight and steps when required for challenges;
A selfie or biometric verification (for high-stakes challenges).

You agree to:

Keep your password and login methods secure;
Not share your account with other people;
Not impersonate other users or entities;
Not bypass verification, payout, or KYC processes.

We may suspend or close accounts involved in repeat violations, suspected fraud, cheating, chargeback abuse, or harmful behavior towards other users or the platform.

5. Health & Safety Disclaimer

Motiw8 is a fitness accountability tool, not a medical program or a substitute for professional healthcare.

By participating in challenges, you confirm that:

You are in suitable health to perform physical activity and weight loss;
You understand that weight loss and exercise may involve risks;
You will seek medical advice from a doctor or qualified professional if needed;
You accept responsibility for your own fitness, diet, and health decisions.

We do not provide medical advice, diagnosis, or treatment. You must not use Motiw8 if weight loss or intense exercise could harm your health based on medical advice or known conditions.

6. How Motiw8 Challenges Work

Motiw8 offers different types of challenges, including:

Weight-loss challenges based on percentage weight loss;
Steps challenges based on verified steps from connected services;
Premium challenges with enhanced scoring and stricter verification;
Stake-based contests where winners receive payouts;
Free challenges for practice or fun.

Typical challenge phases:

Join a challenge;
Pay a stake (if required);
Submit a baseline (weight or steps) before the challenge starts;
Complete optional weekly check-ins;
Submit final proof at the end of the challenge;
Undergo verification and review;
Receive a ranking and payouts (if applicable).

General timelines (exact values may vary per challenge):

Baseline: Required within a specified period before challenge start;
Weekly check-ins: Typically every 7 days during the challenge;
Final submission: On or close to the challenge end date, within the allowed submission window.

6.1 Verification & Evidence Requirements

For premium challenges that require body fat percentage verification, the following requirements apply:

Definition of Verification Evidence: Baseline and final body-fat tests must come from the same certified laboratory using the same measurement method. The official lab report must include the user's full name, test date, laboratory name and contact information, and measured fat percentage.
Photo/Scan Format Requirements: Submitted proof must be a scanned or photographed official laboratory report that is legible and unaltered. The document must clearly show all required information.
License to Contact Lab: By participating in a premium challenge requiring lab documents, you consent to Motiw8 contacting the issuing laboratory to verify the authenticity of the report and confirm that it corresponds to you and has not been falsified. This contact is limited to verification purposes only—we will not request broader medical records.
Consequences of Verification Failure: Without verified proof, you cannot be declared a winner. If you refuse verification or fail to provide required data, Motiw8 may disqualify you and award the prize to the next eligible, verified participant. Your stake may be forfeited in accordance with these Terms.

6.2 Platform Eligibility for Paid Challenges

In addition to age, geographic, and account requirements, Motiw8 uses automated data-quality checks to determine your eligibility for paid public challenges. These checks help ensure fair competition and protect all participants.

Your eligibility status may be one of the following:

Full access: You are eligible for all challenges, including paid public competitions.
Limited access: Your tracking data history is insufficient for paid public challenges. Free and private challenges remain available while you build your history.
Under review: Your data shows patterns that require validation. Only free challenges are available while the review is in progress.
Restricted: Your account has been restricted from paid challenges due to confirmed policy violations. You may contact support@motiw8.com if you believe this is a mistake.

Eligibility factors include:

Sufficient baseline tracking data (duration and consistency);
Data consistency and integrity across reporting periods;
Data source integrity (e.g., automatic device tracking vs. manual entry).

You can improve your eligibility by maintaining consistent automatic tracking via your device (iPhone, Apple Watch, or compatible fitness tracker). Your eligibility status is shown in the app before you attempt to join a paid challenge.

7. Stakes, Fees & Payouts

7.1 Stakes

Some challenges require you to pay a stake to participate. This is a participation fee in a skill-based competition, not a wager in a game of chance.

7.2 Platform Fees

Platform fees may apply as follows:

Standard users: 20% platform fee, deducted from your stake;
Premium subscribers: 0% platform fee — your full stake goes to the prize pool.

Actual fees are shown clearly in the app before you confirm payment and may change over time with appropriate notice.

7.3 Payouts

After a challenge ends and all evidence is verified, a prize pool is distributed to winners based on:

Verified performance;
Challenge-specific rules;
Final rankings and scoring methods.

Payouts are handled via Stripe Connect. Funds typically move from Motiw8's Stripe platform account to your Stripe Express account and then to your bank account using Stripe's payout tools.

7.4 Taxes

You are responsible for reporting income and paying any applicable taxes in your country. Payouts may be considered taxable income.

In the United States, you may be subject to forms such as 1099-K or other reporting requirements if your payouts exceed certain thresholds. Stripe or other payment processors may perform some reporting automatically.

In the European Union, VAT on subscriptions is typically handled by the App Store or Google Play. Winnings and prize income remain your own responsibility to declare.

8. Refund Policy

8.1 Stakes

Whether your stake is refunded depends on when you leave:

Within 24 hours of joining — leave from inside the app for a full refund of your stake, whether or not the challenge has already started.
After 24 hours, once the challenge is running — your stake is forfeited to the prize pool.
If a challenge is cancelled before it starts — all participants receive an automatic full refund.

Every stake refund is for the full amount you paid, credited to the same payment method you used (e.g. the card used at checkout). The platform fee is taken from the stakes that form the prize pool, never from a refund. We may hold a refund while we complete a fraud or integrity review, but this does not remove your right to a refund where one is due.

Challenges. A Motiw8 challenge runs for a fixed period with a published start and end date. Under EU consumer law, contracts for services related to leisure activities that provide for a specific date or period of performance are excluded from the 14-day right of withdrawal (Consumer Rights Directive 2011/83/EU, Article 16(l); Lithuanian Civil Code Article 6.228¹&sup0;). The statutory 14-day right therefore does not apply to challenge entries — what we offer instead (the 24-hour leave window, an automatic refund if we cancel) is described above and in our Refund Policy.

Premium subscriptions. Subscriptions are not challenges, and the 14-day right of withdrawal does apply to them. If you bought through the App Store or Google Play, use their refund process; if you bought from us directly, email legal@motiw8.com.

How to withdraw. Email legal@motiw8.com with a clear statement that you are withdrawing. See our Refund Policy for the full withdrawal terms, including the model withdrawal form.

8.2 Subscriptions

Subscription purchases and refunds are managed by the Apple App Store and Google Play Store via RevenueCat. Their rules apply. We cannot override or change store-level refund decisions.

9. Subscriptions

Subscription features may include:

Access to premium challenges;
Reduced or zero platform fees on stakes;
Enhanced analytics and insights;
Priority or early access to new challenge types;
Additional app features and tools.

All subscription payments are handled through the Apple App Store and Google Play Store, using their in-app purchase systems.

Subscriptions renew automatically until canceled. You can cancel through your Apple or Google account settings. Deleting the app does not cancel your subscription.

10. Evidence You Must Submit

To participate in and complete challenges, you may be required to submit different types of evidence, such as:

Scale photos showing your weight clearly on the display;
Full-body photos of you on or near the scale;
Short verification videos (for example, 3–10 seconds) demonstrating weigh-in;
Timestamp screenshots (showing date and time);
Weekly progress photos or additional proof for check-ins;
Final weigh-in videos or photos at the end of the challenge.

Video and more advanced checks are usually required when stakes are at or above certain thresholds (for example, ≥ €50 / $50) or when suspicious activity is detected.

All evidence must be:

Taken by you, featuring you (and not another person);
Taken on the correct date, within the allowed submission window;
Clear, readable, and unedited;
Not reused from previous days or challenges;
Submitted through the app's camera and upload tools.

We may reject evidence that is blurry, manipulated, missing timestamps, clearly reused, or appears to belong to another person.

11. How Verification Works

Motiw8 uses a combination of automated and manual tools to verify your evidence, including but not limited to:

AI services such as AWS Rekognition;
Optical character recognition (OCR) to read scale numbers;
Liveness detection to confirm real person presence in videos;
Face comparison between baseline and final submissions;
Content moderation to detect inappropriate content;
Metadata checks (EXIF data, timestamps, device information);
Manual review by Motiw8 reviewers for edge cases.

AWS may store mathematical face vectors for comparison, but original images are stored in Motiw8's storage (Supabase) and not permanently in AWS Rekognition.

Typical retention periods include:

Photos (evidence images): retained for around 180 days after challenge end;
Videos (evidence clips): retained for 120 days after we notify you of the result;
Face vectors or derived biometric data: may be retained for up to 36 months;
Financial and audit logs: retained for up to 7 years for compliance.

High-stakes challenges (for example, stakes ≥ €50 / $50) require biometric consent before using liveness and face comparison features.

12. Anti-Cheat & Fair Play Rules

You agree not to:

Fake or manipulate weigh-ins;
Submit someone else's photos or videos as your own;
Edit or tamper with images, videos, or metadata;
Reuse evidence from earlier dates or other challenges;
Submit unrealistic or impossible weight changes;
Manually enter fake steps or artificially manipulate step counts;
Use bots, scripts, or unauthorized tools to influence data;
Access the app in ways intended to bypass verification or scoring;
Submit lab documents from different laboratories for baseline and final submissions (premium challenges);
Refuse to consent to lab verification contact when required;
Submit falsified or manipulated lab documents.

Automatic flags for review may include:

Large sudden weight changes over very short time periods;
Repeated EXIF metadata mismatches or missing EXIF data;
Face mismatches between baseline and final submissions;
Reused or duplicate photos across multiple dates;
Non-human or inappropriate content in evidence;
Timestamp inconsistencies between screenshots and weigh-in;
Device inconsistencies or unusual upload patterns.

We may, at our discretion:

Reject individual submissions;
Disqualify users from specific challenges;
Forfeit stakes for users found to be cheating;
Ban users temporarily or permanently;
Block devices or accounts suspected of fraud.

13. Verification Failure Consequences

If verification fails or if you refuse to provide required verification data or consent:

You cannot be declared a winner without verified proof;
Motiw8 may disqualify you from the challenge;
The prize will be awarded to the next eligible, verified participant;
Your stake may be forfeited in accordance with these Terms and the challenge rules.

This applies to all types of verification, including photo/video evidence, lab document verification, and any other verification methods required by the challenge.

If our verification goes wrong. These forfeiture rules assume we have scored you correctly. If your submission was rejected, missed, or mis-scored because of a fault on our side — including an error in our automated reading of a photo, or a failure in our systems during the submission window — then you have not been disqualified and nothing is forfeited.

Tell us and we will re-score your entry. If it is too late to re-score, we will refund your stake in full.

14. Disputes, Appeals & Re-Checks

Appeals. If you disagree with a decision about your submission, your qualification, or your placement, you can appeal. Email support@motiw8.com within 30 days of the day we notify you of the decision. Tell us which decision you are appealing and why, and attach anything you think supports your case.

Wherever it is practical, your appeal will be reviewed by someone other than the person who made the original decision. We will give you a reasoned answer in writing within 14 days, and we will tell you what evidence we relied on.

Our answer is our final word in our own process. It does not affect your legal rights. If you are not satisfied you can take the matter to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba, vvtat.lt), which handles consumer disputes out of court free of charge, or to a court. Nothing in these rules limits those rights.

In such cases, you may be asked to:

Provide additional evidence;
Explain irregularities;
Submit a new verification photo or video.

Decisions about verification and results are made by Motiw8's internal review team. If you disagree with one, you can appeal — see the Appeals section above.

15. Payouts & Withdrawals

When a challenge ends, the following steps generally occur:

Verification: Final submissions undergo AI verification, metadata checks, and manual review where needed.
Ranking: Scores and rankings are calculated based on challenge rules and verified results.
Prize Distribution: Prize pools are allocated to winners based on final rankings.

Payout conditions:

You must complete Stripe Connect account setup (onboarding) to receive prize payouts; payouts are delivered only to your connected Stripe account;
You must provide accurate identity and payout information;
You must have a valid Stripe Express account or supported payout method;
You may be required to pass KYC checks for certain payout levels;
You must not be banned, suspended, or under investigation for fraud;
Your country must be supported by Stripe for payouts.

Motiw8 may hold payouts until Stripe Connect setup is complete. Motiw8 is not liable for delayed or forfeited payouts due to failure to complete onboarding within any stated deadline.

KYC / AML triggers may include:

Payouts above certain thresholds (for example, ≥ €600 / $600);
Unusual or high-risk activity on the account;
Flags from payment processors or regulators;
Repeated chargebacks or disputes.

If a payout fails or is reversed (for example, incorrect bank info), you will be notified and may need to correct your payout details. Motiw8 is not responsible for failed payouts caused by incorrect user information or bank errors.

16. User Conduct

You agree not to:

Harass, threaten, or insult other users or staff;
Spread misinformation, spam, or unsolicited advertising;
Share explicit, hateful, or illegal content;
Use automated tools, bots, or scripts with the platform;
Reverse-engineer or hack any part of the service;
Upload content that violates any laws or third-party rights;
Attempt to circumvent verification, location, or security features;
Misuse support or report tools in bad faith.

Violations may result in:

Warnings;
Feature limitations;
Temporary suspension;
Permanent account closure;
Forfeiture of stakes in severe cases;
Legal action when necessary.

17. Intellectual Property

All intellectual property rights in the Motiw8 platform belong to Motiw8 UAB or its licensors, including:

Brand names, logos, and trademarks;
App design, user interface, and user experience;
Software code, algorithms, and verification models;
Challenge formats and scoring systems;
Educational materials and in-app content.

You may not:

Copy, modify, or distribute the app or its content without permission;
Sell, lease, or sublicense access to the platform;
Use our trademarks without written consent.

You retain ownership of your own photos, videos, and content, but grant Motiw8 a limited license to use them solely for operating the service, including verification, fraud detection, and moderation.

18. Health, Fitness & Weight-Loss Risks

By using Motiw8, you acknowledge that:

Weight loss is not guaranteed;
Your results depend on your own efforts and behavior;
Rapid or extreme weight changes can be dangerous;
You should consult a doctor before major changes to diet or exercise;
Weigh-ins and evidence submissions may involve frequent weighing and photos.

Motiw8 is not a medical provider, and taking part in a challenge is your decision. We are not responsible for injury or health consequences that arise from how you choose to train, eat, or exercise, or from a health condition we did not know about and could not reasonably have known about. If you have any reason to think a challenge may not be safe for you, get medical advice before you start.

This does not affect our responsibility for anything we get wrong ourselves. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our fault, for damage caused intentionally or through gross negligence, for fraud, or for anything else that cannot lawfully be excluded.

19. No Gambling Disclaimer

Motiw8 challenges are skill-based fitness competitions, not games of chance.

Outcomes depend on:

Your verified steps or weight loss;
Your consistency and participation;
Objective scoring rules applied to all participants;
Transparent verification and anti-cheat tools.

There is no element of chance determining who wins.

Motiw8 operates challenges as skill-and-effort competitions, not games of chance, and does not hold a gambling licence. Where we are not satisfied that our challenges can be offered lawfully in a particular country, we do not offer paid challenges there.

20. Termination & Suspension

We may suspend, restrict, or permanently close your account if we believe you have:

Violated these Terms;
Committed or attempted fraud or cheating;
Submitted repeated invalid or suspicious evidence;
Engaged in chargeback abuse or payment fraud;
Harassed others or misused platform features;
Attempted to manipulate payouts or challenge outcomes;
Engaged in other behavior that undermines the integrity of the platform.

You may delete your account at any time within the app. Certain data, especially financial and audit records, may be retained for up to 7 years for legal and compliance reasons, even after account deletion, as described in our Privacy Policy.

21. Tax Responsibilities

Earnings through Motiw8 challenges may be considered taxable income under the laws of your country. For prize winnings specifically, see the tax section of our Stakes & Payouts Policy, including Germany-specific guidance.

You are responsible for:

Tracking your winnings and payouts;
Determining how they are taxed in your jurisdiction;
Reporting them correctly to tax authorities;
Consulting a tax advisor if needed.

In some regions, payment processors or platforms may report income to tax authorities once certain thresholds are exceeded (for example, $600/year in the U.S. for 1099-K reporting). Such reporting does not replace your own duty to comply with tax laws.

Motiw8 does not provide tax or legal advice.

22. Dispute Resolution & Arbitration

22.1 Non-U.S. Users

For users outside the United States, these Terms and any disputes arising from or related to them are governed by the laws of Lithuania, without regard to conflict-of-law principles.

Any disputes will be resolved exclusively by arbitration in Vilnius, Lithuania, under the rules of the Vilnius Court of Commercial Arbitration or similar recognized arbitration institution. Proceedings are individual only; class actions or collective proceedings are not permitted.

22.2 U.S. Users

For users located in the United States, you agree that most disputes will be resolved through binding arbitration by the American Arbitration Association (AAA), rather than in court.

Key points:

No class actions or class arbitrations are permitted;
No jury trial is available;
Claims must be brought individually;
Claims must generally be filed within 12 months of the event.

22.3 Exceptions

The arbitration requirements do not apply to:

Intellectual property disputes (for example, misuse of our trademarks);
Requests for temporary or permanent court injunctions;
Debt collection actions or payment enforcement;
Actions brought by regulators or governmental authorities.

22.4 EU / EEA Consumers — Out-of-Court Dispute Resolution & Mandatory Protections

If you are a consumer resident in the European Union or the European Economic Area, the following applies to you in addition to (and, where it gives you more protection, in place of) the arbitration terms above:

Your mandatory consumer protections stay in force. Although these Terms are governed by Lithuanian law, you keep the protection of any mandatory consumer-law rules of the country where you live that cannot be set aside by agreement, and you may bring proceedings before the courts of your country of residence.
Out-of-court dispute resolution (ADR). You can ask an alternative dispute resolution body to help settle a dispute without going to court. Consumers in Lithuania may contact the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba, VVTAT), vvtat.lt. Consumers in other EU/EEA countries may contact the competent consumer dispute-resolution body in their own country. Using an ADR body is optional and does not affect your right to go to court.

23. Responsibility

What we are not responsible for. We are not responsible for loss or damage that was not caused by us, or that we could not reasonably have foreseen when you joined. That includes: injury or health consequences arising from how you choose to train, eat, or exercise; the acts or omissions of other participants; failures of your own device, internet connection, wearable, or a third-party app; and events outside our reasonable control.

Our liability. If we are liable to you for something that goes wrong, the most we will pay in total is the greater of (a) everything you have paid us in the 12 months before the problem arose, and (b) the amount we owe you from any challenge affected by it.

This limit does not apply to death or personal injury caused by our fault, to damage caused intentionally or through gross negligence, to fraud, or to anything else that cannot lawfully be limited (Civil Code Article 6.252). It also does not apply to money you have won or staked: prizes and refunds we owe you are debts, not damages, and they are payable in full.

24. If someone claims against us because of something you did

If you break these Terms or the law, and someone else brings a claim against us because of it, you agree to cover the reasonable costs we actually incur in dealing with that claim, including reasonable legal fees. This includes a claim that content you uploaded infringes someone else’s rights. The same applies to our directors, employees and partners where a claim is made against them for the same reason.

This applies only where the claim arises from something you did deliberately or carelessly. It does not apply to anything caused by our own acts or omissions, and it does not apply where you acted in good faith and in line with these Terms. If such a claim is made, we will tell you promptly, we will not settle it in a way that creates an obligation for you without asking you first, and you can take part in defending it.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, legal requirements, or business practices.

When we make changes, we will:

Update the "Effective Date" and version number at the top;
Publish the updated Terms in the app or on our website;
Notify users via in-app notification or email where appropriate.

Your continued use of Motiw8 after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the new Terms, you should stop using the app and may delete your account.

26. Contact

For legal questions, complaints, or requests related to these Terms, you can contact us at: